These days, being an Amazon seller means more than listing a product and waiting for orders. It’s a fast-paced, highly competitive space where small mistakes can quickly spiral into major problems, ...

Rolled out in 2013, the Mayday video chat feature gave Fire tablet users access to a live rep on screen who could control and annotate the screen for assistance. (Amazon Photo) Amazon is pulling the ...

Amazon has quietly rolled out support for passkeys as it becomes the latest tech giant to join the passwordless future. But you still might have to hold onto your Amazon password for a little while ...

Amazon’s customer service page includes options for most customers’ needs, including questions about deliveries, login and security, subscriptions, payments, accessibility and even a section for ...

Feb 19 (Reuters) - Amazon (AMZN.O), opens new tab said it would stop support for its unified communications service, Chime, next year and will not accept new customers beginning Wednesday. Amazon ...

You can log into Amazon without a password now — er, for the most part. Let me explain. Vincent Delitz, co-founder of German passkey company Corbado, noticed the ...

Tech support scammers are often based in foreign countries, making it harder to stop them. But thanks to a tip from Microsoft and Amazon, officials in India shut down two tech support operations in ...

Some Amazon customers were surprised by an email sent out by the company revealing that their information had been compromised. Amazon confirmed Wednesday that there ...

These are trying times, and that can sometimes means that our brains just don’t function as well as they normally do. A member of the Amazon support team unfortunately learned this lesson in a very ...

Update, July 19, 2025: This story, originally published on July 17, has been updated with additional information from Amazon regarding account attack trends following a warning emailed to 220 million ...

An Amazon support member trying to help a subscriber on Twitter was apparently not fully up to speed on world geography when they suggested to the user that Northern Ireland wasn’t part of the United ...