No, this is not about whether you want your virtual agent to understand English slang, the subjunctive tense in Spanish or even the dozens of ways to say “I” in Japanese. In fact, the programming ...

Why write SQL queries when you can get an LLM to write the code for you? Query NFL data using querychat, a new chatbot ...

The use of AI chatbots has has exploded this year with the release of ChatGPT 4, Google Bard, Claude, Stable Diffusion and more. They are now an integral part of customer service roles, virtual ...

Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

A startup called Heek wants to make building websites as simple as chatting over text and answering a few questions. Using a conversational interface, the bot asks you questions about yourself, your ...

Meta invests in AI chatbots by hiring contractors for markets like India and Indonesia, as privacy and policy scrutiny ...