From the session list, it seems there is going to be quite a bit of Dynamics 365-related news at next week's Microsoft Ignite virtual conference for IT Pros and developers. One area scheduled to get a ...

As the pandemic drags on and we learn about the requirements of working from home with distributed teams, users could be craving more integration across their tools to help reduce the clicks required ...

Dynamics — Microsoft’s combination customer relationship management and enterprise resource planning platform for sales, service, project management and operations — isn’t just for large organizations ...

Microsoft has made updates across its Microsoft 365 portfolio, spanning Microsoft Teams, Dynamics 365 along with various others that are more integrated than before. Teams and Dynamics 365 now partner ...

Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...

Last month at the NRF 2021, Microsoft announced a new Cloud for Retail service, among other updates for its Dynamics 365 platform. A couple weeks later, the tech giant made available the release wave ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft today announced updates across its Microsoft 365 portfolio, ...

Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...