Making a presentation can create anxiety for a lot of managers, but presenting online comes with even more pressure. How do you build interaction and connection with people you can’t see? How do you ...
Ann Handley and Shelley Ryan of MarketingProfs are back to guide you through the technical steps for ensuring your webinar becomes a smash hit—as much within your own organization as among the ...
Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 5 years old. For me (as a customer ...