Last month, the World Health Organization created its first Patient Safety Rights Charter. The document entitles patients to “timely, effective and appropriate care,” safe practices, and qualified ...

But some consumers don’t want the BBB’s help in resolving a problem. They simply want to relay their experience with the business – good or bad. They can file a customer review that is also displayed ...

SHREVEPORT, La. - It's Thursday and that means it's time for "Doing Better Business." Bob Davis, President & CEO of Better Business Bureau Serving Northeast & Central LA & The Ark-La-Tex, stopped by ...

Who do you call when your contractor has swindled you during a renovation? The BBB, of course. The Better Business Bureau is a nonprofit organization that “promotes trust between businesses and ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...