You spent hours assembling an IKEA entertainment center, tiny hex wrench in hand. But now it’s time to dispatch the contraption, 1,879 parts and all. IKEA will take it back, give you store credit, and ...

Ikea is seeking to improve its e-commerce capabilities after struggling to adapt to the surge in orders at the beginning of the pandemic. Ikea upgraded its physical stores in addition to its ...

Counterintuitive though it may seem, part of furniture giant IKEA’s success stems from its policy requiring its customers to build its products. In this video, WSJ explains the behavioral psychology ...