Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...
Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...
FieldOne’s apps and services are built on Microsoft technologies, but work across platforms. Microsoft has reached a deal to buy FieldOne Systems LLC, a company that makes customer service technology ...
SALT LAKE CITY--(BUSINESS WIRE)-- NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...
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Can Microsoft stock rally on Dynamics 365 Business Applications?
Microsoft's MSFT Dynamics 365 suite is emerging as a significant growth driver that could propel the stock higher, with the ...
Hearing the unmistakable “thump” of a Royal Enfield motorcycle’s engine invariably brings forth images of traversing long open roads. Since 1901, when the first motorcycle was produced in the UK, to ...
Editor’s note – March 27, 2013 – The attribution for the quotation in this article was corrected post-publication. REDMOND, Wash. — March 27, 2013 — Microsoft Corp. today announced four Microsoft ...
Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...
MINNEAPOLIS, Aug. 9, 2018 /PRNewswire/ -- PowerObjects, an HCL Technologies Company, announced it has won the 2018 Microsoft US Partner Award for Business Applications – Dynamics Customer Service.
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