FROM bad customer service to outrageous data charges, Australian telcos have really annoyed consumers. This is who’s copping the most complaints. The results show that Telstra is currently leads the ...

Despite common perceptions, Australia’s most popular phone provider attracted more complaints than its competitors Vodafone and Amaysim, and more than the industry average, in figures released this ...

Optus, one of Australia's major telecommunications providers, is facing mounting criticism for what is perceived as an inadequate compensation response to the widespread outage experienced by ...