On Sunday morning, Optus announced it was increasing the monthly charge for users from AU$15 to AU$25 from August, as well as dropping its free inclusion in mobile plans. In a bid to sweeten the deal ...

To keep up with the way customers are communicating through group messaging services such as Whatsapp and the new incoming emojis, Optus has set out to modernise phone calls. "We have the duty to ...

SYDNEY, Nov 9 (Reuters) - Australia said on Thursday it would investigate an outage at telco Optus that cut off internet and phone connections to nearly half of its population, causing widespread ...

MELBOURNE, Australia — Australia on Monday foreshadowed changes to the country's telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was linked ...

Optus is offering more data and up to $450 credit to entice new customers to upgrade their smartphone on the Optus network, while existing customers are also being offered credit for a trade-in.

Australian telco Optus suffered another emergency call outage over the weekend, just over a week after a similar outage hit the carrier. The company is already being investigated for the September 19 ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Optus customers across Queensland were unable to dial triple-0 from their home phones in another disaster for the embattled ...

Technicians working on a firewall upgrade made at least ten mistakes, contributing to two deaths, according to a report on a September incident that saw Australian telco Optus unable to route calls to ...