Editor’s note: As retail interfaces and systems continue to evolve, the way we design retail experiences to user needs and behaviors is also transforming. In the new series “Stimulating Retail,” join ...

AI-powered technologies are transforming the grocery store – from the moment a shopper enters the aisles to the final tap at self-checkout. Connected devices and intelligent systems are not just ...

Making AI a priority today can help you attract and retain your loyal customers and help you stand apart in a crowded retail industry. The Fast Company Executive Board is a private, fee-based network ...

Every interaction between a consumer and a brand is part of the overall retail experience. This could be a billboard or advertisement on the street, the look and feel of a storefront design, or the ...

Augmented reality (AR) is revolutionizing the retail industry, offering transformative ways for consumers to interact with products and navigate shopping environments. By overlaying digital ...

In retail, customer experience drives loyalty, yet most organizations cannot pinpoint a single person responsible for it.

Over the past few years, retail stores have turned towards hybrid mixed-use and experiential concepts, mainly because they create a memorable and interactive shopping journey for customers. CB2, a ...

Global AI-Driven Audience Experience Platform Unifies Online and In-Store Journeys, Improves Attribution, and Amplifies Real-Time Engagement at Scale Built on Resulticks’ proprietary AI agent Genie, ...

TROY, Mich.: 10 Aug. 2023 — When it comes to the retail experience, customer satisfaction is lowest when purchasing a new phone compared with all other retail interactions, according to the J.D. Power ...

In October 2023, when L’Oréal launched its AR mirror experience at their Champs-Élysées flagship and Walmart expanded its virtual store via Roblox, marketers called it the next frontier. Immersive ...

For the luxury houses leading this change, the opportunities are enormous: attracting new consumers, fueling their narrative ...