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Mandiant open sources tool to prevent leaky Salesforce misconfigs

AuraInspector automates the most common abuses and generates fixes for customers Mandiant has released an open source tool to ...
Nasdaq

Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

Google's Mandiant releases free Salesforce access control checker

Mandiant said that its Offensive Security Services unit frequently identifies misconfigurations in the Salesforce Experience ...
Business Wire

MindTouch Enhances Salesforce Integration for an Improved Customer and Agent Experience

SAN DIEGO--(BUSINESS WIRE)--MindTouch, a leading provider of enterprise-grade, AI-powered knowledge management solutions, has enhanced its Salesforce integration to provide a better customer ...
Forbes

Salesforce Is Empathetically Humanizing The Customer Experience With AI And Data

Forbes contributors publish independent expert analyses and insights. Jack Kelly covers career growth, job market and workplace trends. Apr 07, 2022, 03:12pm EDT Apr 14, 2022, 02:05pm EDT This article ...
CMS Wire

Salesforce Introduces AI Cloud: Generative AI Infusion Into CRM

It’s AI Day. And as Salesforce prepares to announce what they consider “the future of trusted enterprise AI” this afternoon, CMSWire has a sneak peek at one of the biggest reveals: Salesforce AI Cloud ...
ZDNet

Salesforce updates Sales Cloud for more digital, data-driven sales

Salesforce on Wednesday announced a series of updates to the Sales Cloud, designed to help sales forces that increasingly rely on data and digital interactions to close deals. Some of the new ...