In a world driven by convenience and technology, many service companies continue to rely on processes such as paper receipts, spreadsheets and handwritten notes. While industries like transportation ...

Of U.S. workers, 80% are employed in the service industry, spanning many sectors. The service industry includes logistics, healthcare, and tech, affecting diverse investments. Investors can hedge ...

When the Bureau of Labor Statistics released the most recent jobs report in early February, many celebrated that unemployment rates hit an over-50-year low. And while these numbers are laudable, one ...

As we all know, the COVID-19 pandemic forced many companies to reduce or eliminate non-essential or complimentary services in an effort to keep operating costs low. For companies in the service ...

Tip culture has reached a tipping point. A new survey of American consumers and service workers found that 76.1% believe tipping has “gone too far” — but it’s not only diners who dread it as more than ...

A recent global survey of working professionals reveals that nearly 1 in 3 workers are using generative AI at the workplace. Forrester predicts that enterprise AI initiatives will boost productivity ...

On June 5, Reuters reported that the US economy is presenting a rather mixed picture with the services sector which represents most of its economy, rebounding after a brief contraction in April. The ...