The comprehensive survey will examine how platform teams manage complexity, enforce technical governance, and prepare for GenAI—while balancing velocity, compliance, and scale. It examines operational ...
Machine learning is a key focus for a majority (53 percent) of CIOs’ digitization efforts, according to a ServiceNow survey. “The Global CIO Point of View” asked 500 CIOs in 11 countries across 25 ...
According to a ServiceNow survey on the customer experience, 69% of respondents said they’d switch brands based on poor customer service. How can organizations provide an exceptional experience ...
xtype, the Technical Governance Platform for ServiceNow, today announced the launch of its 2026 State of ServiceNow Operations Survey, launching at The ServiceNow World Forum in New York. Building on ...
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