GREENSBORO, N.C. (WFMY) – So imagine it’s lunch time and you’re craving McDonald’s. You walk into the restaurant and you’re led to a touch-screen kiosk by an associate to make your order. Within the ...

This may be a smartphone age, but our lives are becoming a series of kiosk stops, from ATMs and supermarket checkouts to airlines and gas stations. And now, increasingly, there’s the fast-food kiosk.

A Subway franchisee has implemented touchscreen drive-thru kiosks from Nextep Systems at his restaurants in Loveland, Colo., and Cheyenne, Wyo. A 20-year veteran with 25 successful Subway franchises, ...

Instead, touchscreen kiosks have added extra work for kitchen staff and pushed customers to order more food than they do at the cash register. The kiosks show the unintended consequences of technology ...

I’ve never been known by my family or friends—or people within the systems integration world—as a guy who’s on the cutting edge of technology, but you’d think I wouldn’t have any issues placing an ...

New York (CNN) — Self-service kiosks at McDonald’s and other fast-food chains have loomed as job killers since they were first rolled out 25 years ago. But nobody predicted what actually happened. New ...