“These are virtual networking sessions that are created by franchisees, for franchisees,” says Sarah Casalan, president of ...

The UPS Store’s timing couldn’t have been better. Four years ago, it started developing a system-wide redesign — and when that finally rolled out this past September, right in the throes of the ...

The UPS Store can thank dissatisfied customers for its recent success -- though, of course, we’re not talking about its own customers. “About a third of online purchases are returned,” says Tim Davis, ...

The UPS Store is the world’s largest franchisor of retail shipping, postal, printing and business service centers. Today there are more than 5,000 UPS Store locations in the U.S., Canada, and Puerto ...

Three UPS Store franchises in Northeast Pennsylvania — locations in Dallas, Dickson City and Honesdale — are slated to soon close, the owner confirmed Tuesday. Longtime franchise owner Dave McQueen ...