The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

Customer experience (CX) is central to business growth, sustenance, and success. Zoho CRM, a global leader in customer relationship management, drives operational excellence by empowering ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

AUSTIN, Texas, May 14, 2025--(BUSINESS WIRE)--Zoho Corporation, a global technology company, today added deeper AI and work orchestration capabilities to its CX platform, all powered by Zia, Zoho’s in ...

Business software provider Zoho launches Canvas for Zoho CRM, a design studio for CRM personalisation, which enables businesses to create their own CRM interfaces that are suited to each employee ...

Brigade Plus, a subsidiary of property developer Brigade Group that is engaged in home interiors, has adopted Zoho CRM for its sales processes to improve its customer service. The partnership marks ...

Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

Developed by Zoho, a company renowned for its suite of productivity applications, Zoho CRM has been one of the best CRM platforms available since its inception in 2005. With a user base exceeding ...

Customer relationship management (CRM) systems give sales and marketing teams the tools and insights they need to generate more leads and close more deals. HubSpot and Zoho, two leading CRM providers, ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...