Long ago, I built a web app for an enterprise (200k+ employees). Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific ...

Silverback AI Chatbot has announced an update to its AI Agents framework, extending the platform’s ability to support ...

You can use ChatGPT as a search engine, much like Google's home page. Go to chatgpt.com or download the ChatGPT app on ...

ChatGPT started the revolution, but it isn't the only AI worth using. We've tested the best AI chatbots to help you determine which one is right for you. I’ve been writing about consumer technology ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Many businesses today are deploying chatbot technology in enterprise messaging to gain ...

While the world is moving ahead with infusing AI (Artificial Intelligence) across almost every sector, especially technology, how could billionaire Elon Musk stay behind? After all, he owns one of the ...

Artificial intelligence chatbots are transforming industries and reshaping interactions — and as their adoption soars, glaring cracks in their design and training are emerging, revealing the potential ...