Last week, I moderated a panel at TWIMLcon about how teams and organizations can operationalize responsible AI that combined perspectives from three people from different corners of the tech and AI ...

You may think that digital transformation is driven by technology, but it’s actually all about people. Innovation is only valuable if it can be operationalized and made core to how your business works ...

You know that developing a customer journey map is vital in today's customer-centric world, but let's revisit what a customer journey map really means for your business. It means that you understand ...

Operationalizing voice of the customer (VoC) feedback data in real-time is essential for organizations aiming to improve customer satisfaction and loyalty, along with overall business performance.

NORTHAMPTON, MA / ACCESSWIRE / November 7, 2022 / Nasdaq, Inc.: As we enter 2021, environmental, social and governance (ESG) continues to be a top priority for boards and management teams. Karen Snow, ...