As part of their PGY3 training, Internal Medicine residents Brian Sanders and Matt Christensen decided to address gaps in medication reconciliation for patients at discharge. Discharge medication ...

Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...

A problem well put is half-solved. This statement, attributed to philosopher John Dewey, highlights the value of a good problem statement. Even if you’re not using a structured problem-solving method, ...

A change proposal is a formal proposal to change the level of service or funding for activities or to effect changes to the scope of work. The change analysis proposal must be planned and then there ...

A well-written sales statement helps you build confidence during the sales process. It also acts as a guide for determining if a prospect is a good fit for your products or services. As you write your ...