As for getting started, the options include standard programming or a customized product. Merchants can initiate a speech IVR program with a financial investment as small as $10,000 or 25,000, when ...

The best IVR systems enable businesses to manage inbound calls at scale, and empower customers to answer questions on their own. From simple phone menus to next-gen conversational IVR, this list ...

Interactive voice response (IVR) can be a lifesaver in such cases. Hosted IVR, which is IVR delivered via the cloud, by subscription, now makes a lot more sense for SMBs from a cost perspective.

Background: Patient self-care support via Interactive Voice Response (IVR) can improve disease management. However, little is known about the factors affecting program engagement. Methods: We compiled ...

Humana At Home, the company’s national division that supports more than 900,000 people with chronic health conditions, will provide the 30-day, post-discharge Interactive Voice Response (IVR ...

IVR is catching on because consumers are finally becoming comfortable with the technology of talking to computers.