Contact centers face many challenges across stakeholder groups. Customers experience frustration from long wait times, limited self-service options, and impersonal interactions due to outdated voice ...

Singleclic released its 2025 Dynamics 365 Readiness Primer to help teams prepare for this fall’s Release Wave 2. The guide ...

New platform and mobile app combines WEX’s scale and innovation with contractor-built tools for HVAC, plumbing, electrical, and more WEX FSM, which already serves more than 35,000 contractors, ...

DUBLIN--(BUSINESS WIRE)--KBRA releases research examining the structural and credit considerations of European football stadium financing amid evolving redevelopment and construction trends. Stadium ...

Microsoft’s Copilot bundling will reduce the price for some businesses that rely on it AI tools. Microsoft’s Copilot bundling will reduce the price for some businesses that rely on it AI tools. is a ...

Ground Hawk’s Subsurface Utility Engineering (SUE) Lite model provides critical "Subterranean Intelligence” to utilities, asset owners and engineering firms to accelerate infrastructure projects ...

Microsoft and Cloudflare have disrupted a massive Phishing-as-a-Service (PhaaS) operation, known as RaccoonO365, that helped cybercriminals steal thousands of Microsoft 365 credentials. In early ...

LUZERNE COUNTY, Pa. — The 109th field artillery regiment, a military unit even older than our country, is now being closed and replaced by another unit after 250 years of service. "It started in ...

Working together, Microsoft's Digital Crimes Unit and Cloudflare say they have successfully disrupted a phishing service that helped criminals steal thousands of Microsoft 365 usernames and passwords.

Forget Kylian Mbappe or Lamine Yamal, if Ousmane Dembele winning this year’s Ballon d’Or tells us anything, it is that the era of predictability is over. While in previous years, organisers could be ...

Microsoft’s Copilots for sales, service and finance will be included in Microsoft 365 Copilot subscriptions at no extra cost, Microsoft said this week. The M365 Copilot launched in 2023, providing ...