Last month, the World Health Organization created its first Patient Safety Rights Charter. The document entitles patients to “timely, effective and appropriate care,” safe practices, and qualified ...

SHREVEPORT, La. - It's Thursday and that means it's time for "Doing Better Business." Bob Davis, President & CEO of Better Business Bureau Serving Northeast & Central LA & The Ark-La-Tex, stopped by ...

Who do you call when your contractor has swindled you during a renovation? The BBB, of course. The Better Business Bureau is a nonprofit organization that “promotes trust between businesses and ...

If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...

Responding to BBB complaints is a good business practice and encouraged as the right thing to do whether or not a business is BBB Accredited. Most non-accredited businesses cooperate with BBB by ...