Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

A legal firm is investigating a potential class action against Qantas after hackers threatened to release private data from ...

Automotive giant Stellantis becomes latest victim of widespread Salesforce breaches affecting companies like Google, Cisco ...

We've updated our page on Agentforce with details on new vibe coding tools and agents. The post Salesforce Agentforce: What you need to know appeared first on MarTech.

AI-enabled enhancements extract intelligence from unstructured voice data; create centralized repository for meeting conversations.

As part of his initial data strategy, Fleites created a modern data lake in the Amazon Web Services (AWS) cloud and developed the first use cases for machine learning.

Google unveils Gemini Enterprise, an all-in-one AI platform designed to unify workplace tools, automate workflows, and simplify how teams get work done.

Salesforce will not pay hackers demanding ransom after a group called ShinyHunters claimed to have stolen client information. The breach targeted a third-party app, Drift, exposing customer contact ...

My mother, who has severe dementia, has been living with us for the past several years. As her care needs have increased, my wife and I have made a decision to place her in memory care. She has never ...

The warning comes after the discovery that some AI agents, including Gemini, are vulnerable to ASCII Smuggling attacks.

Qualtrics is betting that mastering patient experience in healthcare - one of the most complex and regulated industries - ...

This move aligns with Prime Minister Narendra Modi's call for 'Swadeshi' or self-reliance, encouraging the adoption of ...