Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Knapsack creates a unified workspace that integrates design and coding tools to ensure design and engineering teams are on ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce will not pay hackers demanding ransom after a group called ShinyHunters claimed to have stolen client information.

Cloud-based software company Salesforce.com Inc is in talks to acquire workplace messaging app Slack Technologies Inc as it seeks to expand its offerings to businesses, people familiar with the matter ...

Salesforce.com Inc has agreed to buy workplace messaging app Slack Technologies Inc in a $27.7 billion deal, the biggest by the cloud-computing pioneer as it bets on an extended run for remote working ...

A hacking group, operating as Scattered LAPSUS$ Hunters, launched a dark web leak site, threatening to release one billion ...

Qantas is among 39 companies under pressure from an infamous hacker group to negotiate a ransom over supposedly stolen ...

Net Health, a trusted source for specialized software solutions that empower restorative care providers, today announced that it has deployed an AI support agent to assist in handling incoming support ...

Tigris has raised $25 million to expand its growing network of localized data storage centers — the storage layer for ...