Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

A billion Salesforce records are allegedly up for grabs on the dark web unless a ransom is paid to the ShinyHunters hacker ...

Knapsack creates a unified workspace that integrates design and coding tools to ensure design and engineering teams are on ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce will not pay hackers demanding ransom after a group called ShinyHunters claimed to have stolen client information.

Cloud-based software company Salesforce.com Inc is in talks to acquire workplace messaging app Slack Technologies Inc as it seeks to expand its offerings to businesses, people familiar with the matter ...

In recognition of the rise of agentic AI and the shift away from traditional dashboards and reports, Salesforce and Snowflake have teamed up with BlackRock, dbt Labs and RelationalAI to change things ...

Salesforce’s EVP and chief digital officer Joe Inzerillo reflects on lessons and missteps from the company’s first year as customer zero of the agentic AI platform.

Salesforce.com Inc has agreed to buy workplace messaging app Slack Technologies Inc in a $27.7 billion deal, the biggest by the cloud-computing pioneer as it bets on an extended run for remote working ...

For developers, an updated CLI improves the AI app/agent building process. “By building AI-powered applications directly in ...

A hacking group, operating as Scattered LAPSUS$ Hunters, launched a dark web leak site, threatening to release one billion ...