Broad adoption of the technology remains blocked by complex data processing requirements for more thna 4 in 5 IT leaders, ...

Guidance on the issues that in-house counsel should consider when helping their organizations prepare for and manage a crisis ...

Incident response isn’t just about restoring service as quickly as possible—it’s about embedding lessons learned into the ...

The scarce resource in the SDLC is no longer engineering hours developing features, but rather the trust that a particular ...

Companies must pay as much attention to the hard side of change management as they do to the soft aspects. By rigorously focusing on four critical elements, they can stack the odds in favor of success ...

Work/life balance is at best an elusive ideal and at worst a complete myth, today’s senior executives will tell you. But by making deliberate choices about which opportunities they’ll pursue and which ...

Abstract: The present work proposes the application of machine learning techniques to enhance service management protocols. The article concentrates on incident management, problem management, and ...

Industrial water and wastewater supplies distribution platform United Flow Technologies (UFT) acquired Moss Kelley, Quality Controls and GP Jager. Terms of the transactions were not disclosed. Florida ...