The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

You can use reminders, flags, and categories in Outlook to help manage and better organize your inbox.

It's easy to set a reminder in Slack so that you won't forget to reply to an important message or do a task.

Microsoft has upgraded its AI-powered Copilot digital assistant to connect to email accounts and generate Office documents from prompt outputs.

Microsoft is updating its Copilot app on Windows to allow it to create documents from a chat session and connect to Gmail and ...

Microsoft's Copilot AI can now create Word documents, Excel spreadsheets, PDFs, or PowerPoint presentations with just a ...