Guidance on the issues that in-house counsel should consider when helping their organizations prepare for and manage a crisis ...

You've worked hard to put your lead management process in place. You have defined your waterfall and you have a well-running execution model for how to treat leads as they stream through the system.

Incident response isn’t just about restoring service as quickly as possible—it’s about embedding lessons learned into the ...

If you’ve ever tried to explain a multistep process to someone else, you know how helpful a visual aid like a flow diagram ...

We list the best ITSM tools, to make it simple and easy to better manage your IT assets. Not every company wants or needs an ITSM tool — in fact, if you’ve got less than a hundred employees, very ...

Suzanne is a content marketer, writer, and fact-checker. She holds a Bachelor of Science in Finance degree from Bridgewater State University and helps develop content strategies. A cash flow statement ...

Ebony Howard is a certified public accountant and a QuickBooks ProAdvisor tax expert. She has been in the accounting, audit, and tax profession for more than 13 years, working with individuals and a ...

CBD is one of several cannabinoids naturally present in the cannabis plant. A vast range of CBD products, including oils, tinctures, and balms, may help people experiencing physical pain. This article ...

How to go from a few teams to hundreds by Darrell Rigby, Jeff Sutherland and Andy Noble By now most business leaders are familiar with agile innovation teams. These small, entrepreneurial groups are ...