One customer called me in a panic, he thought he was buying sheep from a seller in Naivasha, but the paybill he was given turned out to be ours at Timiza, cleverly misused by a fraudster. He had already sent over Ksh. 129,000, believing it was a genuine transaction.​ The moment I traced the account, I acted fast. We froze it immediately before the fraudster could withdraw the money. Then I guided the customer on the next steps, reporting to the police, getting an OB and a court order. Thanks to