Net Promoter Score in Excel | COUNT IF | Customer Analytics
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Net Promoter Score in Excel | COUNT IF | Customer Analytics
In this video, you will learn how to calculate and Analyze the Net promoter score ( NPS) in Microsoft Excel. The Net Promoter score is a customer experience survey usually carried out by companies to test their customers loyalty or the likelihood of them recommending their brand, products or services to someone else. The NPS is based on a ...
341 viewsAug 13, 2024
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