The company says unauthorized access exposed booking details and has updated affected accounts.

CRMs, analytics platforms, cloud applications, legacy infrastructure and internal data stores—each built at a different time ...

Data has become the core language of leadership, enabling faster decisions, sharper strategy, deeper customer insight, and ...

Retail giant Express was publicly spilling customer information to the open web. The bug is now fixed after TechCrunch ...

Cyber-security firm Norton has dubbed the scams "reservation hijacks" because criminals have contacted Booking.com customers ...

The travel giant notified customers that their personal data, including names, email addresses, and phone numbers, may have ...

Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

In 2024, AT&T faced scrutiny due to two major data breaches that compromised the personal information of millions of customers. The first breach, announced in March, exposed sensitive data such as ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...

AI Agent brings trusted, unified customer data and AI together so marketers can activate insights without relying on engineering teams Amperity, the leading AI-powered Customer Data Cloud, today ...

Treasury Secretary Scott Bessent says the Trump administration expects banks to comply in collecting citizenship information ...

The deadline to claim part of a massive settlement involving AT&T is about two weeks away. Here’s what you need to know about filing a claim for up to $7,500. The settlement stems from two separate ...