Salesforce continues to push the AI envelope: The software giant’s latest advancement is the Einstein Copilot Studio, which will allow any Salesforce user to customize their own Einstein AI bot to fit ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Salesforce announced plans today to bring ...

Consumers want to be heard: SurveyMonkey expands its customer experience (CX) offerings to help customers act on timely feedback through conversational chatbots SAN MATEO, Calif., Nov. 04, 2019 (GLOBE ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce is making its automated Einstein bots generally available for ...

Salesforce is bringing its Einstein Bots to market as part of the next generation of Service Cloud, along with a bevy of other new features. With Einstein Bots, the aim is to help companies automate ...

Building on its Einstein artificial intelligence offering, which was rolled out across its CRM cloud in 2016, Salesforce has unveiled Einstein Voice Assistant and Voice Bots. The new capabilities are ...

Richard Nieva is a Forbes senior writer covering technology. As generative AI continues to capture the attention of the tech world, another Silicon Valley giant is hopping into the fray. On Tuesday, ...

Salesforce.com is continuing to build out its portfolio of software-as-a-service products with the general availability of Einstein Bots for its Service Cloud platform. Service Cloud is software ...

SalesforceCRM recently announced that its Einstein Bots are now generally available along with process automation tool Lightning Flow for Service. With this, the company brings the next generation of ...

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), today announced it has launched the Five9 Einstein Engagement Bot on Salesforce AppExchange, empowering enterprise contact centers to ...

Salesforce's Einstein AI platform has caught the limelight because of its ability to predict sales outcomes based on the data fed into it, but it can now do more thanks to a recent upgrade. It is now ...

PLEASANTON, Calif., Nov. 5, 2019 /PRNewswire/ -- SpringML Inc. ("SpringML"), a leader in Salesforce Einstein implementation services, is proud to announce its Healthcare Payer Einstein Bot to boost ...